Problems activating Quform 2

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  • #27052
    fm-envato
    Participant

    I am still running Quform 1.10.0 on my website. http://fokus-medizin.at/

    I bought the new plugin V 2.4.1 and understand I need to install and activate the new one in addition to the 1.10.0 and then migrate the forms.

    But I can’t access the new plugin pages from the Forms top level menu. There is no “Forms” menu item yet. See screenshot.

    Under Plugins it shows me both plugin version and tells me for the old one that a new version is available. What could be the problem? I am using the latest WP version 4.9.8. What could be the problem or am I doing something wrong?

    Thanks, Martina

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    #27059
    Ally
    Support Staff

    You don't have permission to view this content. Please log in or register and then verify your purchases to gain access.

    #27060
    fm-envato
    Participant

    Thanks, I sent you an email!

    #27071
    Ally
    Support Staff

    You don't have permission to view this content. Please log in or register and then verify your purchases to gain access.

    #27073
    fm-envato
    Participant

    Oh thank you. That did the trick. For some reason the custom admin roles were still in the system. Even though I uninstalled the plugin.
    It’s working now.
    Thanks, Martina

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