Qu Form Zoho Crm Data Not going into CRM

[kinghbear]

Hi

I am having issues with the data being passed into my crm

does it make a difference that I on eu

I have checked debug logs and don’t see any issues there

Regard
Lee

[kinghbear]

To make you aware I have covered everything in the other topic relating to this and still nothing in zoho crmplus

[kinghbear]

Is anyone able to assist me with this issue?

[Ally]

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[kinghbear]

Hi ALly

This information has now been sent via email.

Kid Regards

[Ally]

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[kinghbear]

Hi Ally

thanks for this however still having an issue, I believe the issue lies with the ,eu as it is trying topmost to crm.zoho.com

see code from debugs
object(Buzz\Util\Url)#6610 (2) {
[“url”:”Buzz\Util\Url”:private]=>
string(56) “https://crm.zoho.com/crm/private/xml/Leads/insertRecords”
[“components”:”Buzz\Util\Url”:private]=>
array(4) {
[“scheme”]=>
string(5) “https”
[“host”]=>
string(12) “crm.zoho.com”
[“path”]=>
string(36) “/crm/private/xml/Leads/insertRecords”
[“port”]=>
int(443)
}
}
[1]=>
string(4) “POST”

[kinghbear]

Hi Ally

I have spoken with zoho developer this morning and the issue is with the domain .com and I am on .eu.

Could you point me to the code where to change the request url from .com to .eu

Please see below.

we are receiving the api request in .com and you are using EU auth token.
?

Guest
hi
been on a call
so how do i change to eu

Hanna
You are using a EU account

Guest
yes
because i am in eu

Hanna
but you are using a .com request code.
you need to check with your developer who helped you with this .
You there/?
Please check with your developer
You may end the remote session as well
Thanks

[kinghbear]

As you have an .eu account, he should mention .eu instead of .com in the request url of that API Call.
Please pass on the information to your developer

https://crm.zoho.com/crm/private/xml/Leads/insertRecords is the request we need it to be https://crm.zoho.eu/crm/private/xml/Leads/insertRecords

[Ally]

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[kinghbear]

i Ally

Thank you o much for the help

This has worked, Zoho changed to multi domains number of years ago.

Next question is are we able to use multiple forms with the one php config file?

Also does it make a difference if it is a multi page form?

Regards
Lee

[Ally]

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[kinghbear]

Thank you Ally, I had figured this out in the end.

Only issue I’m facing now is the workflow trigger when it reaches CRM

The wftrigger is set to true so unsure as to why it isn’t triggering.

Regards
Lee

[Ally]

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[kinghbear]

Apologies to all

This was solved and thanks to ally for all your support and guidance

Superb support

Thanks again

[Author]

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