Home › Forums › Quform WordPress › Qu Form Zoho Crm Data Not going into CRM
- This topic has 14 replies, 2 voices, and was last updated 5 years, 1 month ago by kinghbear.
- AuthorPosts
- January 18, 2019 at 4:05 pm #28274kinghbearParticipant
Hi
I am having issues with the data being passed into my crm
does it make a difference that I on eu
I have checked debug logs and don’t see any issues there
Regard
LeeJanuary 18, 2019 at 6:58 pm #28280kinghbearParticipantTo make you aware I have covered everything in the other topic relating to this and still nothing in zoho crmplus
January 21, 2019 at 3:24 pm #28286kinghbearParticipantIs anyone able to assist me with this issue?
January 21, 2019 at 7:27 pm #28298AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
January 21, 2019 at 7:56 pm #28299kinghbearParticipantHi ALly
This information has now been sent via email.
Kid Regards
January 22, 2019 at 8:10 pm #28314AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
January 22, 2019 at 9:23 pm #28315kinghbearParticipantHi Ally
thanks for this however still having an issue, I believe the issue lies with the ,eu as it is trying topmost to crm.zoho.com
see code from debugs
object(Buzz\Util\Url)#6610 (2) {
[“url”:”Buzz\Util\Url”:private]=>
string(56) “https://crm.zoho.com/crm/private/xml/Leads/insertRecords”
[“components”:”Buzz\Util\Url”:private]=>
array(4) {
[“scheme”]=>
string(5) “https”
[“host”]=>
string(12) “crm.zoho.com”
[“path”]=>
string(36) “/crm/private/xml/Leads/insertRecords”
[“port”]=>
int(443)
}
}
[1]=>
string(4) “POST”January 23, 2019 at 12:55 pm #28322kinghbearParticipantHi Ally
I have spoken with zoho developer this morning and the issue is with the domain .com and I am on .eu.
Could you point me to the code where to change the request url from .com to .eu
Please see below.
we are receiving the api request in .com and you are using EU auth token.
?Guest
hi
been on a call
so how do i change to euHanna
You are using a EU accountGuest
yes
because i am in euHanna
but you are using a .com request code.
you need to check with your developer who helped you with this .
You there/?
Please check with your developer
You may end the remote session as well
ThanksJanuary 23, 2019 at 1:47 pm #28323kinghbearParticipantAs you have an .eu account, he should mention .eu instead of .com in the request url of that API Call.
Please pass on the information to your developerhttps://crm.zoho.com/crm/private/xml/Leads/insertRecords is the request we need it to be https://crm.zoho.eu/crm/private/xml/Leads/insertRecords
January 24, 2019 at 5:21 pm #28326AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
January 25, 2019 at 12:38 pm #28331kinghbearParticipanti Ally
Thank you o much for the help
This has worked, Zoho changed to multi domains number of years ago.
Next question is are we able to use multiple forms with the one php config file?
Also does it make a difference if it is a multi page form?
Regards
LeeJanuary 25, 2019 at 5:17 pm #28339AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
January 25, 2019 at 8:03 pm #28344kinghbearParticipantThank you Ally, I had figured this out in the end.
Only issue I’m facing now is the workflow trigger when it reaches CRM
The wftrigger is set to true so unsure as to why it isn’t triggering.
Regards
LeeJanuary 29, 2019 at 1:50 pm #28361AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
February 21, 2019 at 10:10 pm #28613kinghbearParticipantApologies to all
This was solved and thanks to ally for all your support and guidance
Superb support
Thanks again
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