QuForm "From" email sending from host rather than customer/client email

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  • This topic has 4 replies, 2 voices, and was last updated 7 years ago by Ally.
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  • #26207
    orahchris
    Participant

    Hello,

    In Forms > Settings > Notification > Admin > “From Address” we have the field set to {element|id:7|Email Address (1_7)} (customer email address). Normally, when the email arrives, it will have the customer email address.

    For some reason, instead of using the correct “from” customer email address, QuForm is sending from the servers default host email address instead.

    To, Reply works no problem. The issue is only with the “from” email address.

    Desired Result:
    To: support@mydomain.com
    From: customer email (element ID)

    Actual Result:
    To: support@mydomain.com
    From: contact@host.mydomain.com (server default address)

    • This topic was modified 7 years, 1 month ago by orahchris.
    #26226
    Ally
    Support Staff

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    #26233
    orahchris
    Participant

    Hi,

    Thanks for your reply. Installing an SMTP plugin still result in the same. The email will send “from” the SMTP defined email rather than client input.

    We can set the Reply-To address no problem, but we want the email header to show the email arrived from the client input.

    Is there a way to correct this through PHP?

    Thanks

    #26235
    orahchris
    Participant

    Hello,

    We have resolved the issue. For future users:

    WHM > Exim Manager > EXPERIMENTAL: Rewrite From: header to match actual sender (Make sure this is set to disabled)

    #26239
    Ally
    Support Staff

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