Quform PHP – Messages never arrive

[campbell]

Hello,

You have built a very nice looking, highly detailed form.

I am setting the form up for the first time and I have not been receiving any of the mail messages sent through Quform PHP. The form functioned perfectly “the message has been sent, thank you” except that I do NOT receive messages. I was using an email address with the same domain as the website.

The request form is at http://theboardhound.com/contact-new-20.html and is being hosted with GoDaddy.

In trying to move this along, I added the SMTP server connection information and I now receive an error:

There was a problem
Fatal error: Uncaught exception ‘phpmailerException’ with message ‘SMTP Error: Could not connect to SMTP host.’ in /home/content/53/8886953/html/quform/lib/class.phpmailer.php:1093
Stack trace:
#0 /home/content/53/8886953/html/quform/lib/class.phpmailer.php(971): PHPMailer->SmtpConnect()
#1 /home/content/53/8886953/html/quform/lib/class.phpmailer.php(845): PHPMailer->SmtpSend(‘Date: Thu, 9 Ja…’, ‘–b1_926b99df54…’)
#2 /home/content/53/8886953/html/quform/lib/class.phpmailer.php(763): PHPMailer->PostSend()
#3 /home/content/53/8886953/html/quform/process.php(457): PHPMailer->Send()
#4 /home/content/53/8886953/html/quform/process.php(511): process(Object(Quform), Array)
#5 {main}
thrown in /home/content/53/8886953/html/quform/lib/class.phpmailer.php on line 1093

I would appreciate your advice on this this.

Thanks – Campbell

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[Ally]

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[campbell]

Hi Ally,

I did work through the troubleshooting section. As suggested I have:

– Used mail-check.php, which did not deliver the mail to either address.
– Used SMTP.
– Searched for information about GoDaddy PHP Mail
– Spoken to a support rep at GoDaddy.
– Spoken to the support rep’s manager at GoDaddy, the director of web services.

I have followed all of the advice I can find in the troubleshooting section you mentioned without success. Does the error I sent provide any detail about what may be wrong or do you have any additional advice?

Thanks – Campbell

[Ally]

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[campbell]

Hi Ally,

Great, that fixed it! Thank you for your help with this.

Best – Campbell

[rodneydwood]

Same situation here. I am forwarding the same info…..

[Author]

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