reCaptcha not working but displaying hidden field

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  • #24133
    DavidRomano
    Participant

    I have a problem with Quform 2.1.0 and reCapture on the site BestItalianmortgage.com.

    The problem is that recapture produces a second box as part of recapture

    I have tried to diagnose the problem using the other two sites on which Quform is installed bestfrenchmortgage.com and davidjromano.com and as far as I can tell what is happening is that the empty box is the recaptcha response string made visible and Quform is failing to load the recaptcha response and is thus failing

    Running through the sequence this is what happens:

    Form loads – attachment A

    Recaptcha validates after puzzle is solved – attachment B

    Recaptcha fails – attachment C

    What is strange is that the three sites are all running on the same server with, I believe, identical WP configurations. However all the forms on the BestItalianMortgage.com website exhibit the same behaviour yet the other sites do not have the behaviour on any Quform form.

    I have re-installed Quform, deactivated/reactivated and run Tweaks & Troubleshooting/Rebuild script cache from within Quform but this does not fix the problem.

    I’m guessing that the issue must be with the interaction between Quform and reCaptcha through WP but I have no idea where to look. Can you help me diagnose this please.

    In the meantime I’ve removed reCaptcha from the forms so that they again become functional.

    • This topic was modified 7 years, 5 months ago by DavidRomano. Reason: added reference to attachments
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    #24158
    DavidRomano
    Participant

    FIXED

    The problem was caused by a conflict between Quform2 and WP-Rocket.

    The issue can be fixed by disabling the WP-Rocket basic setting > Enable for iframes and videos.

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