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- This topic has 5 replies, 2 voices, and was last updated 14 hours, 48 minutes ago by Ally.
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- October 15, 2024 at 12:33 pm #37452william.little@cleaningdoctor.netParticipant
Email communications on our quform are managed on a company admnin email account, using a Google Gmail API, connected through Fluent SMTP.
Even though the company email account is not specified within the recipients in the notification settings of the form, the company email account is receiving email copies of both the original form submission, and the autoresponse as well.
How can we stop these emails being sent to the admin company email?
October 17, 2024 at 9:22 am #37454AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
October 24, 2024 at 9:51 am #37474william.little@cleaningdoctor.netParticipantEmail handling is setup via Fluent SMTP on the company admin email account is info@cleaningdoctor.net
The direct recipient of the contact form is gerard.mcnamara@cleaningdoctor.ie
The admin email is still receiving the contact form submission and the autoresponse, even though it is not specified in the recipient fields.
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You must be logged in to view attached files.October 25, 2024 at 11:32 am #37479AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
November 4, 2024 at 9:33 am #37514william.little@cleaningdoctor.netParticipantHello,
I have checked the logs within Fluent SMTP, and can confirm that the company email is not listed as a recipient.
What should I check next?
November 4, 2024 at 9:55 am #37516AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
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