Recipient receiving two identical emails

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This topic contains 3 replies, has 2 voices, and was last updated by  Ally 1 week, 1 day ago.

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  • #27883

    dunkel
    Participant

    Hi,
    I just installed Quform, using the SMTP option. I initially had problems (getting “fatal error”) because I tried using the gmail smtp (as in your example). When I switched to an email account on my host’s server, the form worked!

    However, it works too well now. When I fill out the form and click submit, the recipient receives two identical emails. I can’t find anything in the documentation, troubleshooting or forums to assist.

    Please let me know what support documentation you require. The url of the form is: https://sierrasoftuscany.ca/dev/form-test.html

    Thanks,
    Doug

    #27901

    Ally
    Support Staff

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    #27904

    dunkel
    Participant

    Hi Ally,
    That totally makes sense. I’m not used to seeing javascript at the bottom, so added it to the head section, thinking that it was missing. It took me a while to verify it (I had to clear my browser cache, as I was still receiving two emails). But now it’s working as expected.
    Thank You!

    Doug

    b.t.w. When it’s all implemented, I’ll go onto codecanyon and give you a good review. Excellent product!

    #27924

    Ally
    Support Staff

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