Selectbox Values not shown in Email!

[Dirk]

Hi there,

I’m using QForm (latest version) and encountered a frustrating issue with Select/Dropdown fields when used in email templates.

Setup:
I have the following fields in my form:

Salutation (Select) → ID: 3_13 (e.g. Mr, Mrs, Other)
Title (Text or Select) → ID: 3_14
Name (Text) → ID: 3

In the confirmation email, I want to display something like:

Hello {element|id:3_13} {element|id:3_14} {element|id:3},

The issue:
In the received email, {element|id:3_13} and {element|id:3_13|label} are completely empty – even though the values are:

visible in the form on submit, ✅
saved correctly in the backend entry, ✅
and appear correctly in {all_elements} logs. ✅

What I already tried:
“Show in email” is enabled for all fields

No conditional logic is enabled ✅
Field is visible, not hidden ✅
Tried both |label and without ✅

Created a hidden text field (3_17) with a dynamic default value:

{element|id:3_13|label} {element|id:3_14|label}

→ Still results in empty value in the email.

document.querySelector(‘[name=”3_17″]’).value = ‘Some combined value’;

Bottom line:
Data is saved ✅
Appears in admin ✅
But email rendering completely ignores it

Question:
Is this a known issue?
Or is there a documented method to reliably use Select/Dropdown values (either value or label) in outgoing emails?

Right now, this is blocking a live project – would appreciate any working solution or insight.

Thanks in advance!

Best regards,
Dirk

[Ally]

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