Send Hangs

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  • #19884
    pembrokellc
    Participant

    I just started using Quform and created forms. I have a test page set up with a form I created at
    http://www.pembrokeinstruments.com/contact-pembroke-instruments

    When I fill out the form and the “Submit Request” button, it hangs indefinitely.
    I am using php option for email send. My theme is Impreza and I have latest version of WordPress installed.

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    #19886
    pembrokellc
    Participant

    I tested my form “CONTACT ONE” using Firefox and Microsoft Edge browser that comes with my Win 10 laptop and the send works. So the issue is with Chrome which I mostly use and probably half my customers use Chrome. So this looks like it exclusive to Chrome. But this is an issue. I can’t use this plugin if it hangs up with Chrome.

    Also, when you hit send with Firefox or MS Edge, the screen goes blank for a few seconds. Anyway to make this not so brutal looking? It’s a great app for building custom forms but the send function needs work. I don’t want to lose sleep over lost sales because the customers form send hanged up. Not good.

    #19898
    Ally
    Support Staff

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    #19902
    pembrokellc
    Participant

    Thanks, I will try. I also posted to the Impreza forum.

    #19903
    pembrokellc
    Participant

    I am making progress. Looks like the root cause is a conflict with another plugin. Seems to be working OK but let me test for another day before we declare resolved. Thanks for your prompt and excellent help!!!

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