Slow form between pages

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This topic contains 4 replies, has 2 voices, and was last updated by  Ally 7 months, 1 week ago.

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  • #29069

    v3media
    Participant

    I’ve created a 9 page form with some pages having a few sections containing conditional logic but nothing that seems over the top. However, it can take as long as 2 minutes to go between pages with the spinner spinning away.

    So, the main question is, Is there an upward limit as to the size of a form or anything like that?

    The hosting account this is on is not limited in resources in any way but not sure how to speed up the process or what is causing it.

    I’ve sent the link, password, and an exported copy of the form to info@themecatcher.net. I’m at a loss on this one and I’m hoping that 2 solid days of building this aren’t out the window! Thanks in advance.

    #29073

    v3media
    Participant

    hmm….

    Also finding that the form export creates a 1.2MB file that won’t import back into any Quform installation.

    It APPEARS that upon pressing “Next”, it’s about 1.3 minutes before it proceeds to either the next page or shows missed mandatory fields.

    I removed 6 of the most intense pages in the form and the speed issue was resolved.

    #29076

    Ally
    Support Staff

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    • This reply was modified 7 months, 1 week ago by  Ally.
    #29094

    v3media
    Participant

    I’ve replicated the site into a test environment, stripped out every plugin except QuForm and switched to one of the WP default themes. All caching, debugging and error reporting is off. And nope, no custom code. This is just a plain vanilla page now. Same result.

    We’ve tried every PHP version from 5.6 to 7.2 as well. Memory limit is 512M.

    Would you be able to email me your my.cnf settings that you got the 1.7s with? That would be an entirely usable result. I can’t think of anything else it could be…. Something is different in our environments that’s causing this…

    • This reply was modified 7 months, 1 week ago by  v3media.
    #29100

    Ally
    Support Staff

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