Home › Forums › Quform WordPress › Spacing Issues With Notification Emails
- This topic has 5 replies, 2 voices, and was last updated 4 years ago by Ally.
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- April 20, 2020 at 3:22 pm #30995webmaster@cadan.comParticipant
Over the past 3 weeks, we have been having issues with the spacing in the notification form emails we get after submission.
We have to manually keep going into the form > notification setting then add a <br> tag in the text view of the form. We do not have any scripts or anything special.
We do have the form notifications setup like this:
Student First Name: {element|id:3|First Name}<br>
Middle: {element|id:4|Middle Name}<br>
Student Last Name: {element|id:2|Last Name}<br>I have attached and image of what the from notification email should look like and what it keeps turning into. (I have blacked out the actual names)
Can you help with this?
Thanks,
JenAttachments:
You must be logged in to view attached files.April 21, 2020 at 10:32 am #31003AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
April 21, 2020 at 2:21 pm #31005webmaster@cadan.comParticipantHi,
Yes the <br> tags disappear. No one has access the forms except the admins which only happened after we noticed the spacing problems.
Also, we only add the <br> tags because it is the only way to have spacing. On other sites we manage, we do not have this issue or need to add <br> tags in those QuForms.
The server this site is on, it the same as other sites that are not experiencing issues.
Thanks,
JenApril 22, 2020 at 11:33 am #31016AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
April 22, 2020 at 4:40 pm #31019webmaster@cadan.comParticipantHi,
I have emailed you the login info so you can review.
I checked the plugins too and we have two other sites that have the same plugins and no issues.
Thanks,
JenApril 24, 2020 at 7:00 am #31024AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
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