Strange > Settings reset themselves

[katw]

Last night I finished form testing, I had run through submitting the form many times using different data and had the form redirecting me to a custom URL “Thanks page”.

This afternoon I find my custom redirect confirmation entry gone – vanished.

Also strange the form is no longer showing my date and time stamp and has reverted to HH:MM am/pm.

You will see from this screen shot the sudden change.

I am sure I didn’t make these changes. Any ideas on what circumstances could cause this?

Now I’m worried what else has reverted/gone.

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[katw]

I cant seem to find a way to restore the date format shown for Entries…

It is useless having a time only, no date or anything to distinguish form submissions.

Global date settings are attached.

I also checked with hosting and they assured me no software or hardware changes occurred in the time period.

• This reply was modified 7 years ago by katw. Reason: Added answer from hosting service

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[katw]

Wordpress Settings > General attached:

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[katw]

I might have worked out the change in date… it appears any QuForm Entries for the current day DO NOT show the DATE and only display the time.

Q1. This is wierd. Is there a way to force it to standardise on DATE TIME?

Q2. Why isn’t the date and time using my preferred format as I had set in Settings? (screen shots in posts above)

Q3. Is there a way to have Entries List view show other fields like Firstname/Lastname of respondent?

[katw]

Changing the Date & time format = (PHP) in Quform settings (just for more testing) hasn’t had an impact on either the entries list view or email notification {date} {time} fields.

The notification emails are only showing M/D/Y when it should be day, date month year and time is outputting as H:MM when should be HH:MM:SS

The locale is defined as English (Australia) and the .htaccess file also has a timezone defined as Sydney Australia.

So dates and times are output wrong everywhere, not just entry list view.

My new settings are attached.

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[katw]

I have continued to experiment with the date and time (PHP) setting in QuForm.

‘Clearing Quform cache’ made a change to Entries List view. Still doesn’t match my new global setting of [D, d M Y] though.

On the same global setting page Quform isn’t picking up some of the email “recipient” or “from” address entries.

The notification emails are coming through with a different default_from_email_name and default_email_name for example. It is picking up the email account default name, so this issue may be a mailbox security authentication thing.

Appreciate you reading through this post trail from top to bottom as the underlying concerns still remain… and behaviour is not per global settings

[Ally]

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[katw]

Hi Ally,

Appreciate your time.

1.

Yes I am the only master and commander 😉

But you may be right it could be operator miss-error having two windows open. But this would not influence the date issue in entries list view.

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2.

a. RE: Version

Yes using 2.2.0.

I’m happy the Date stamp has returned to the Entries List View.

Why it went and why it’s back I don’t know. I hadn’t fiddled with any date setting until after the issue surfaced.

b. RE: Global setting not applicable to entries list view.

Ohhh. Must admit my expectation was a global setting was global throughout including Entries List view.

Thanks for proposing a fix in next edition.

c. RE:Check field elements

I do not have a date or time field on my form, using your timestamp {date} {time}

d. RE: Check Form Language and Locale

The form has a default locale and RTL support is global setting.

e. RE: Global Locale and Regional settings

The Quform Global Settings for:

• Locale is: ENGLISH (Australia)
• RTL is: autodetect
• Date format JS is: dd-MMM-yyyy
• Time format JS is: hh:mm:sstt
• Date format PHP is: D,d M Y
• Time format PHP is: h:i:s A

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3.

You’re kidding… looked and looked and didn’t see :-0

I can’t add my radio button field ‘Status” or my checkbox field “contact by”.

When I drag and drop it won’t stick in “active” fields. Seems like checkbox and radio fields can’t be used… this is an issue for me.

Can you write a FAQ on using the labels and starred features… not sure how to use.

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4.

You might be onto the issue, I guessed the same. Will explore further.

• This reply was modified 6 years, 12 months ago by katw.
• This reply was modified 6 years, 12 months ago by katw.

[Ally]

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