THERE WAS A PROBLEM AJAX ERROR

TopicsTHERE WAS A PROBLEM AJAX ERROR

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This topic has 1 reply, 2 voices, and was last updated 3 years, 8 months ago by Ally.

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September 9, 2021 at 1:51 pm #33416
rocketseo
Participant
Hello!
When filling in the form, some users report about an error “There was a problem Ajax error”.
We tried to check logs according to the following instruction https://support.themecatcher.net/quform-wordpress-v2/guides/advanced/enabling-debug-logging but debug.log file doesn’t record anything.
Also, we’ve noticed this problem appears mostly among users of safari and firefox.
Here’s the video https://www.loom.com/share/c53762dcfc944e999ff1cb5f081de4b2 and the error appears at 2:00 minutes.
Different users have noticed this issue at different stages of filling the form.
After that, we deactivated security mode, but it didn’t help either.
Link to form https://oonutrition.me/diagnostic/
Please help solve this problem.
Thank you in advance.
September 10, 2021 at 10:17 am #33423
Ally
Support Staff
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