There was a problem An Ajax error occurred.

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #35323
    dhtrob
    Participant

    Good day,
    I run into this error which is puzzling me.
    This is the first time I use Ajax at my website.

    Am using the standard index.html, walked though the documentation for basic set-up.
    Included reCaptcha v2 which works fine, but when hitting the submit button I get this Ajax error
    Same (smtp)mail configuration works in another script.

    Are there dependencies which need to be set by my provider?

    Please advice?
    BR
    Rob

    #35324
    dhtrob
    Participant

    FWIW
    I already get this Ajax error when hitting the submit button without filling out the fields..

    #35327
    Ally
    Support Staff

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    #35329
    dhtrob
    Participant

    Thanks Ally,
    I set the debug to true and ran the page in Chrome as you said.
    It just displays a status code of 500 after the post request in process.php.
    Referrer policy strict-origin-when-cross-origin.
    No extra information under the Ajax error.
    I used the feedback form to send the url, have a snapshot as well available (if needed).
    BR
    Rob

    • This reply was modified 1 year, 1 month ago by dhtrob.
    #35334
    Ally
    Support Staff

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    #35337
    dhtrob
    Participant

    Hi Ally,
    I replaced the process.php file with the original one and configured it again.
    Now it works..
    Must have made an unseen error in there?
    Thanks anyway,
    Rob

    #35338
    dhtrob
    Participant

    One thing, maybe..

    In the documentation it might be of help to point out that when captcha version is changed using the index.html example, that the form-element part in the process.php needs to be removed (or escaped)..

    BR Rob

    #35347
    Ally
    Support Staff

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