Unable to update plugin

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  • #18847
    rharrison
    Participant

    We can’t edit any of our forms all of a sudden through the Quforms plugin. This started late last week. I suspect updating the plugin will correct this, but clicking “Update Now” does nothing. I found how to do a manual update but step #5 says “Extract the latest version of the iphorm-form-builder.zip file and upload the iphorm-form-builder folder.”

    How do I get the latest version of the iphorm-form-builder.zip file? There is no information on where/how to do this.

    #18853
    Ally
    Support Staff

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    #18855
    rharrison
    Participant

    It won’t work from the Dashboard/Updates page at all.

    The Code Canyon account is under someone who no longer works here, so even though I had the license, purchase code etc. I can’t get into the account to download updates.

    I just ended up buying it again, then did the manual update and it’s now working.

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