URGENT: An Error Occured

[Shayno]

Hi Ally,

I just got reports from customers that our contact form is not working. I tested it and it’s true. If I try to submit anything It returns a “An Error occurred. Refresh the page and try again.” message.

I have just updated it to the latest version (2.10)

You can test it here: https://melliandshayne.com/#contact

Thanks,

Shayne

*UPDATE* I thought I solved it because of a cache issue but I just tried it again, and it presents me iwth the same error.

• This topic was modified 5 years, 3 months ago by Shayno.
• This topic was modified 5 years, 3 months ago by Shayno.

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[Ally]

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• This reply was modified 5 years, 2 months ago by Ally.

[Shayno]

Hi Ally,
Thank you so much for this reply! I only saw that you did now, for some strange reason I didn’t get a notification. Sorry about that. The fact that I haven’t come back means the form somehow stopped giving that issue. Perhaps it was an update somewhere or something but I haven’t received any reports of the form not sending.

Again, thank you so so much for your help!

Cheers,

Shayne

[Author]

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