Version 2.6.3 missing icons and window close etc

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  • #28291
    madmaia
    Participant

    Hi, I have just been trying to go through the process of migrating a site from Quform 1.x to 2.x. The version of the site on my local machine has a perfect working version of Quform 2.63. However, when I migrated the live site and navigate to the forms > forms section, the icons are all seemingly missing from the form pages. For instance, instead of the gear wheel for editing the settings on a form object I get the outline of a rectangle. Worse, when open the settings window there is no way to close it.

    Both sites are running identical plugins and Wp version (4.9.9), the only difference is that my local machine is running Quform 1.79 while the live site is still on 1.10.

    I have tried disabling plugins and changing themes and it made no difference.

    Any ideas? As things stand, I will have to switch to another Forms plugin.

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    #28310
    madmaia
    Participant

    OK, so this definitely seems to be something to do with the Material Icons font not being rendered on the live site and being replaced with Arial. What would be preventing the icon font from showing correctly?

    #28311
    Ally
    Support Staff

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    #28320
    madmaia
    Participant

    Hi Ally, I have emailed you details for logging on to the site as quform user with full admin access.

    I have re-installed the plugin, which made no difference. I have also put the same version of the older plugin on my local machine as is on the live site and it made no difference, the fonts work fine on the local version of the site.

    There are no console errors, and the network tab shows the material-icons.min.css stylesheet and the MaterialIcons-Regular.woff2 font as loading correctly.

    The dev inspector isn’t helping at all, the correct font family is being set (see attached) but the computed font family still shows up as Arial. Totally baffling.

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    #28338
    Ally
    Support Staff

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