Home › Forums › Quform WordPress › WP easy SMTP plugin prevents from sending messages from a specific e-mail addres
- This topic has 4 replies, 2 voices, and was last updated 2 years, 5 months ago by enricolino.
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- June 22, 2022 at 10:47 am #34407enricolinoParticipant
Hello there,
I configured a few conditional q-forms on my website and everything is going smoothly besides one single thing. I have set an e-mail address (nubes@……) that should be the one from which my visitors receive automatic replies when they fill up the form, but unfortunately, having also another form (the one of the theme) used for “contacts” which is set with a different e-mail, SMTP plugin bypasses the settings of Q-form and my visitors receive a reply from the wrong e-mail (contacts@….. which is the one set on SMTP server plugin). How could I solve this problem?
Thanks in advance
Best regards
June 23, 2022 at 9:07 am #34410AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
June 23, 2022 at 9:26 am #34411enricolinoParticipantDear Ally,
sorry, I forgot to mention that I tried entering the nubes@ address in the additional settings in the “Don’t replace from field” and when I do it, I don’t receive any automatic reply when I subscribe to the form. If that field is empty, I receive the automatic reply from contatti. Any other suggestion?
Thanks in advance
Best regards
June 24, 2022 at 8:39 am #34413AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
June 24, 2022 at 9:54 am #34418enricolinoParticipantThanks Ally. I installed the plugin you suggested and I found out what the problem is: Error: data not accepted. Now I’m going to fix it with our mail server technicians.
Best regards
Enrico
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