WP easy SMTP plugin prevents from sending messages from a specific e-mail addres

Home Forums Quform WordPress WP easy SMTP plugin prevents from sending messages from a specific e-mail addres

This topic is: resolved
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #34407
    enricolino
    Participant

    Hello there,

    I configured a few conditional q-forms on my website and everything is going smoothly besides one single thing. I have set an e-mail address (nubes@……) that should be the one from which my visitors receive automatic replies when they fill up the form, but unfortunately, having also another form (the one of the theme) used for “contacts” which is set with a different e-mail, SMTP plugin bypasses the settings of Q-form and my visitors receive a reply from the wrong e-mail (contacts@….. which is the one set on SMTP server plugin). How could I solve this problem?

    Thanks in advance

    Best regards

    #34410
    Ally
    Support Staff

    You don't have permission to view this content. Please log in or register and then verify your purchases to gain access.

    #34411
    enricolino
    Participant

    Dear Ally,

    sorry, I forgot to mention that I tried entering the nubes@ address in the additional settings in the “Don’t replace from field” and when I do it, I don’t receive any automatic reply when I subscribe to the form. If that field is empty, I receive the automatic reply from contatti. Any other suggestion?

    Thanks in advance

    Best regards

    #34413
    Ally
    Support Staff

    You don't have permission to view this content. Please log in or register and then verify your purchases to gain access.

    #34418
    enricolino
    Participant

    Thanks Ally. I installed the plugin you suggested and I found out what the problem is: Error: data not accepted. Now I’m going to fix it with our mail server technicians.

    Best regards

    Enrico

Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.
Be inspired. © 2020 ThemeCatcher Ltd. 20-22 Wenlock Road, London, England, N1 7GU | Company No. 08120384 | Built with React | Privacy Policy