[andy@complete-design.com]

I dont know if this helps. the header info from the emails show this.
The fully formatted email has this:
From “Positive Lending” <appointments@positivelending.co.uk>
To appointments@positivelending.co.uk
Date Thu, 16 Apr 2015 14:34:59 +0100
Subject Positive Lending Appointments Contact Form
Client PHPMailer 5.2.9 (https://github.com/PHPMailer/PHPMailer/)

The second non formatted emails shows this:
From appointments@positivelending.co.uk
To appointments@positivelending.co.uk
Date Thu, 16 Apr 2015 14:34:59 +0100
Subject Positive Lending Appointment Contact Form
Client PHP/5.3.28

[Author]

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