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  • in reply to: Submit UTM Parameter #34714
    arcastic
    Participant

    Hey Ally,

    Thanks so much for your help – I have gotten this resolved and figured it out. To help others – We are using Litespeed cache, which when disabled this worked fine so the fix was that I had excluded the site from page optimization (URI exclude) but didn’t realize that this setting did NOT block the caching of the page, so it was still being cached. Adding an additional exclude to the caching specifically for the page in the plugin fixed it!

    in reply to: Submit UTM Parameter #34697
    arcastic
    Participant

    Hi Ally,

    I excluded the page from page caching and still same issue. Is it possibly the plugin that is cached? We use UTM tags all the time without issue with caching?

    in reply to: Submit UTM Parameter #34692
    arcastic
    Participant

    I tried this setup, and while it worked the first time, I’m not sure if caching is an issue or what is going on, but after the 1st entry – every subsequent new entry has kept the same UTM value, despite having a new URL utm value when entered.

    The URL I am using for new entries is a different utm_source in a new tab, new ip, cleared cookies with private tab, and somehow the value is the same every time as the first entry. I checked the code, checked the form, none of it has this entry hard coded. None of the form entries are the same otherwise. Any ideas?

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