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Viewing 7 posts - 1 through 7 (of 7 total)
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  • January 11, 2018 at 12:28 pm in reply to: Content for automated mail answers won't be saved #23827
    gioacchino
    Participant

    Hi Ally,

    I think I found the solution: It’s an outdated version of PHP that caused the problem. I had to change from 5.2 to 5.6 and editing of the automated email answer is working now.

    January 11, 2018 at 11:10 am in reply to: Content for automated mail answers won't be saved #23820
    gioacchino
    Participant

    Hi Ally,

    I deactivated the security plugins Wordfence Security and iThemes Security as well as the other plugins but the issue is still the same.

    But what I discovered (even when all the plugins are active) that in one of the used forms I can change the email answer format from “Text” to “HTML” and overwrite the “n” with <br /> and this is being saved and works.

    But in the other form no changes at all are being saved. 🙁

    So what else can it be?

    February 28, 2014 at 7:28 pm in reply to: How to sort out blank fields in email #8927
    gioacchino
    Participant

    Thank you for your answer but this option only shows up when the default email is used and not (like in my case) when I need to build my own email content.

    So how can the blank fields be deactivated anyway for the individual feedback email?

    Regards,
    gioacchino

    February 24, 2013 at 8:25 pm in reply to: Only blank page showing up on frontend #3092
    gioacchino
    Participant

    I got the debug.log running and there seems to be a conflict with one php-file of the e-commerce theme I’m using and one missing class in it:

    PHP Fatal error: Class ‘inventory’ not found […]/wp-content/themes/[…]/framework/core/extensions/mycart/core/flow/Flow.php on line 106

    February 22, 2013 at 9:56 am in reply to: Only blank page showing up on frontend #3063
    gioacchino
    Participant

    Hi Ally,

    I changed the wp-config.php for debug logging but there is no debug.log on the server after reloading the page with the form!

    February 22, 2013 at 9:48 am in reply to: Only blank page showing up on frontend #3062
    gioacchino
    Participant

    …and I just bought and installed your plugin yesterday: Version 1.4.1

    February 22, 2013 at 9:44 am in reply to: Only blank page showing up on frontend #3060
    gioacchino
    Participant

    Hi Ally,

    thanks for your feedback. I’ve checked the ticks at the “Server compatibility” and they are all green.

    When I change the wp-config.php to debug mode I still get a completely blank page with no debug messages! It’s like the whole page doesn’t exist.

    This is all I get from the developer tools in Chrome:


    <html>
    <head>
    <link type="text/css" rel="stylesheet" href="chrome-extension://cpngackimfmofbokmjmljamhdncknpmg/style.css"><script type="text/javascript" charset="utf-8" src="chrome-extension://cpngackimfmofbokmjmljamhdncknpmg/page_context.js"></script>
    </head>
    <body screen_capture_injected="true">
    </body>
    </html>

    Completely weired.

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Viewing 7 posts - 1 through 7 (of 7 total)
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