[Jason2004]

With the help of technical support, we found that the cause of the problem was the lack of SMTP authentication. It seems to be necessary now.
After the setup, Quform PHP worked for us again without any problems.

$config['smtp'] = array(
'host' => '',
'port' => 25,
'username' => '',
'password' => '',
'encryption' => ''

Is it recommended that we also set “encryption”? We have left it blank for now.

[Jason2004]

As Quform suddenly stopped working (without us changing the code), we contacted the hosting provider to investigate the problem. However, they referred us to you.

This is their response:

We recommend consulting with your web developer to review and address any script-related concerns. Additionally, please be aware that sending emails with alternative or empty email senders using IONOS servers is no longer supported. Have your web developer check the settings you have in the form.

https://www.ionos.com/help/email/troubleshooting-mail-basicmail-business/sending-emails-is-not-possible/
https://www.ionos.com/digitalguide/e-mail/technical-matters/phpmailer/

[Jason2004]

Hi Ally,

We decided to install reCAPTCHA v3 as well.

Over the weekend, we tested the form, using different IP addresses to send messages from the site, at different intervals.
Over 30 messages have been successfully sent/received.
However, two messages were unsuccessful, and we received the following message:

“Sorry, your submission failed our automated spam checks”.

We are not given the option to do verification.
Please advise.
Are there any additional v3 settings; is there option to give visitor chance to prove they are not robots?

[Jason2004]

Hi,
Per your instructions, we increased the size of default-loading.gif and changed the size value in base.css
Thank you.

[Jason2004]

Hi Ally,

Thank you so much for your quick response and help.

To successfully install reCAPTCHA, it was only necessary to follow the excellent Quform installation documentation.

You really did a phenomenal job with the guide!!

We updated Quform to v2.5.1 2021, and installed reCAPTCHA invisible.

We are thinking about installing reCAPTCHA 3, but it seems that it requires additional settings and constant work by the administrator.

Please advise.

Thank you for your time.

[Jason2004]

Sorry for starting the topic, it was a mistake on our part.

It seems that the Chrome cache should have been deleted, in order for everything to work normally.

Theme Catcher has really prepared a phenomenal installation guide!!
If the instruction is followed consistently, there is no possibility of error.

We want to thank you once again for the huge support!

[Author]

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