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  • in reply to: Application has disappeared #15582
    clearscope
    Participant

    Hi Ally,

    I do not believe that it is a plugin/theme or PHP memory problem. Any other forms have no problem and can be edited without issue.

    We are using the conditional logic to determine where the submitted form should be sent to.

    Immediately before the problem occurred, I had deleted an item from the dropdown list within the form, without deleting the corresponding ‘Conditional Recipients’ item. I did this in order to see how the form would handle it, since using the Conditional Recipients is a significant reason that we purchased Quform, and something that we need to be able to update as different courses start and end.

    As soon as I removed the dropdown item and saved the form, immediately afterwards the form was no longer editable.

    I can only conclude that an error has occurred within the form itself because of the removal of the dropdown item. We are able to create and edit any other form without problem.

    Can you please help us restore our form to be editable again? We have already invested many hours in creating it.

    Thank you,

    Justin

Viewing 31 post (of 31 total)
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