Hi Ally,
I appreciate you getting back to us. Our developer is mostly a graphics guy, so I dove in.
And we’re all set now. There was no theme or plugin conflict, and the log file was not helpful …
BUT — we were not updated to 4.98 on WordPress, so I did that and — presto. The error was gone.
I have no idea what changed in WP that fixed this.
Jeff
Thanks katw! 🙂