Troubleshooting

Email

• You do not receive the email
• Fatal error: Uncaught exception ‘phpmailerException’ with message ‘Could not instantiate mail function.’
• Fatal error: Uncaught exception ‘phpmailerException’ with message ‘Invalid address: ‘
• The emails are shown to be from “Root User <root@localhost>”

Common problems

• Form does not submit
• Submitting the form takes me to another page
• File upload troubleshooting

Misc.

• Conflicts with other JavaScript libraries (prototype or Mootools etc)
• Character encoding issues
• There was a problem: An error occurred and the response from the server was empty.
• Debug mode