ThemeCatcher Support » All Topics https://support.themecatcher.net/topics/feed/ Thu, 05 Nov 2026 15:37:30 +0000 https://bbpress.org/?v=2.6.21 en-US https://support.themecatcher.net/forums/topic/pop-up-form-has-broken/ pop up form has broken https://support.themecatcher.net/forums/topic/pop-up-form-has-broken/ Thu, 22 Oct 2026 09:45:01 +0000 MandyMc Replies: 1

I updated your plugin from an old version and the pop up form has broken.

This is the site .. https://kimberleycabinets.au/

The code for the pop up form is contained within a button on a slide using the Avada Theme.

This is the code

[quform_popup id="1"][/quform_popup]
<script>
jQuery(function ($) {
$(‘a[href=”#form-1″]’).on(‘click’, function () {
$(‘.quform-popup-link-1’).trigger(‘click’);
return false;
});
});
</script>

This is the pop up form code

[quform id="1" name="Pop up hero"]

The button on the home page requires a click to activate the form, see screenshot.

Thanks for the help

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https://support.themecatcher.net/forums/topic/when-to-load-scripts-styles-setting-doesnt-seem-to-be-working/ “When to load scripts/styles” Setting Doesn’t Seem to be Working https://support.themecatcher.net/forums/topic/when-to-load-scripts-styles-setting-doesnt-seem-to-be-working/ Tue, 22 Sep 2026 09:30:29 +0000 M_Jones Replies: 1

Quform is setting cookies site wide even though “only on specific pages” is turned on and set up. The site wide cookies are confirmed by our Siteground hosting tech support. The result is high CPU usage in our hosting account. The cookies also cause the caching to be disabled on the home page even though there isn’t a form on the home page. When I disable Quform caching can be activated.
Website: https://meceventcenter.com/

Quform Version 2.23.1

Do you need more information to look into and resolve this issue? Thanks!

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https://support.themecatcher.net/forums/topic/questions-about-date-and-number-fields-in-quform/ Questions about Date and Number Fields in Quform https://support.themecatcher.net/forums/topic/questions-about-date-and-number-fields-in-quform/ Mon, 29 Jun 2026 09:32:20 +0000 VERESdesign Replies: 3

Hello,
I am currently building an order form with Quform and have two questions regarding the available field options.
1. Date field / Datepicker
Is it possible to configure a date field so that users can only select specific days of the week?
For example, I would like customers to be able to select only certain Fridays and Saturdays, while all other weekdays should be disabled or unavailable in the datepicker.
If this is possible, could you please explain how to set this up?

2. Number field
Does Quform provide a dedicated number field?
If so, is it possible to restrict the allowed values to a specific range (for example, allowing only numbers between 1 and 10)?

I would appreciate any guidance or documentation you can provide.

Thank you very much for your help.
Kind regards

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https://support.themecatcher.net/forums/topic/critical-issue-with-datepicker-in-quform-contact-form/ Critical Issue with Datepicker in Quform Contact Form https://support.themecatcher.net/forums/topic/critical-issue-with-datepicker-in-quform-contact-form/ Mon, 08 Jun 2026 11:40:19 +0000 gbarbagallo Replies: 1

Hello Quform Support Team,

We are experiencing a critical issue with the contact form on our website:

Prenotazioni

The datepicker field is not working correctly. When users click on the check-in or check-out date fields, the calendar popup does not open, making it impossible to select any dates.

As a result, visitors are unable to complete and submit quote or booking inquiries through the form. This is causing a serious problem for the hotel, as potential guests cannot send reservation requests.

Could you please investigate this issue as a priority and advise us on how to resolve it?

Thank you for your assistance.

Kind regards,

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https://support.themecatcher.net/forums/topic/missing-fields-and-uploaded-images-in-quform-entries/ Uploaded Images Not Appearing in Quform Entries https://support.themecatcher.net/forums/topic/missing-fields-and-uploaded-images-in-quform-entries/ Tue, 12 May 2026 07:18:16 +0000 szipet Replies: 3

Hi,

I have encountered another issue with Quform and I’m trying to understand what could be causing it.

I created a new form by duplicating an older existing form and only made minimal modifications to it. The original form worked perfectly. However, in the new form, uploaded images do not appear in the Entries admin view, even though they are correctly attached to the notification emails.

The only relevant change I made was adding a radio button before the upload field, which determines whether the image upload field should be displayed or not. This radio button itself is not saved to the database, while the image upload field is marked as required.

Could this conditional display logic be the reason why the uploaded images are missing from the Entries view?

Thank you very much for your help!

Best regards,
Peter

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https://support.themecatcher.net/forums/topic/default-form-filter-for-entries-view-in-quform/ Default Form Filter for Entries View in Quform https://support.themecatcher.net/forums/topic/default-form-filter-for-entries-view-in-quform/ Mon, 11 May 2026 19:08:28 +0000 szipet Replies: 2

Hi,

I have a quick question regarding the Entries admin view in Quform.

The Entries page always defaults to showing submissions for the very first form I ever created, even though that form is no longer used and I currently only have one active form.

I know I can manually select the correct form from the dropdown list each time, but it would be much more convenient if I could define the default form shown in the Entries view.

Is there any way to change which form is selected by default?

Thank you in advance for your help!

Best regards,
Peter

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https://support.themecatcher.net/forums/topic/display-text-of-select-instead-of-values/ display text of Select instead of values https://support.themecatcher.net/forums/topic/display-text-of-select-instead-of-values/ Mon, 04 May 2026 11:13:26 +0000 sanjeev Replies: 4

<select class=”quform” id=”activity” name=”activity”>
<option value=”1″>Run</option>
<option value=”2″>Walk</option>
<option value=”3″>Yoga</option>
</select>

My form has above select field. I notification I want corresponding text not values.

I tried adding hidden field which holds text of selected option but that hidden field is not appearing in notification email.

Also, validators for date and time are not working and showing wrong date and time (screenshots attached).

Please help.

Thanks.

Attachments:
You must be logged in to view attached files.
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https://support.themecatcher.net/forums/topic/fatal-error-uncaught-is-it-the-form-or-the-365-server/ Fatal error: Uncaught. Is it the form or the 365 server? https://support.themecatcher.net/forums/topic/fatal-error-uncaught-is-it-the-form-or-the-365-server/ Thu, 23 Apr 2026 10:32:50 +0000 fabydesign Replies: 15

Hello I have the following errors in trying to send form to Office 365.
I do not have access to MIcrosoft setting, the IT guy does. Before asking I need to know where the errors are coming from. Either a bad customization of the form/scripts (my bad) or the wrong info or bad setup from him (Office 365).
As follow:
Fatal error: Uncaught PHPMailer\PHPMailer\Exception: SMTP Error: Could not connect to SMTP host. Failed to connect to server in /home/xxxxx/public_html/quform/vendor/phpmailer/phpmailer/src/PHPMailer.php:2405
Stack trace:
#0 /home/xxxxx/public_html/quform/vendor/phpmailer/phpmailer/src/PHPMailer.php(2175): PHPMailer\PHPMailer\PHPMailer->smtpConnect()
#1 /home/xxxxx/public_html/quform/vendor/phpmailer/phpmailer/src/PHPMailer.php(1798): PHPMailer\PHPMailer\PHPMailer->smtpSend()
#2 /home/xxxxx/public_html/quform/vendor/phpmailer/phpmailer/src/PHPMailer.php(1615): PHPMailer\PHPMailer\PHPMailer->postSend()
#3 /home/xxxxx/public_html/quform/process-file-uploads-FR.php(427): PHPMailer\PHPMailer\PHPMailer->send()
#4 /home/xxxxx/public_html/quform/process-file-uploads-FR.php(479): process()
#5 {main}
thrown in /home/xxxxx/public_html/quform/vendor/phpmailer/phpmailer/src/PHPMailer.php on line 2405
Thank you.

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https://support.themecatcher.net/forums/topic/quiz/ Quiz https://support.themecatcher.net/forums/topic/quiz/ Thu, 23 Apr 2026 10:14:27 +0000 foodstijl Replies: 12

Hi,

I’m wondering If and if yes, how I can create a quiz with 25 questions, only yes/no answers, and depending on the answers 4 different end results. 1-3 times yes is a result, 4-7 times yes is a result, 8-15 times yes is a result and 16-25 times yes is a result.

I would like to use a multi page form with 1 question per page.
And probably redirect to separate pages showing the different results.
But how do I keep score during this quiz?

Would that be possible with Quform?
Hope you can help.

Kind regards,
Emile

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https://support.themecatcher.net/forums/topic/moving-groups-fields-and-other-elements-to-another-page/ Moving groups, fields and other elements to another page https://support.themecatcher.net/forums/topic/moving-groups-fields-and-other-elements-to-another-page/ Wed, 22 Apr 2026 16:14:21 +0000 MOVOX Replies: 3

I have been trying to move groups and fields from one page to another by following your instructions in this topic: https://support.themecatcher.net/forums/reply/29587 but it’s just not working for me. Is there a particular trick to doing this?

Alternatively, is there a way to copy a group, field or other element and replicate it on another page?

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