Error adding the element

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  • #35804
    gp
    Participant

    Hi

    We reworked our wordpress website and changed the theme from Enfold to Divi. In the Quform settings, I saw that Quform is no longer licensed, so I bought another license.

    I have 6 Quform forms that work well but when I try to add any element, I get the error “Error adding the element”. Also the preview button loads a new page that loads endlessly but shows nothing.

    If possible, I would like to let the Divi-theme and the WMPL plugins active, all the others were disabled.

    Is there anything else I can try to solve this problem?

    • This topic was modified 11 months ago by gp.
    #35808
    Ally
    Support Staff

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    #35809
    gp
    Participant

    Hi Ally

    Thank you for your quick response and great guide!

    In DevTools, I see that the response is a 403 Forbidden. At the bottom of the response, the Wordfrence plugin informs me that a potentially unsafe operation has been detected in your request to this site. My access to this service has been limited. (HTTP response code 403).

    I disabled Wordfence and now it works, thank you!

    #35814
    Ally
    Support Staff

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